Credits showing up as Charges. II

[Cat]

I am also having a problem with my payments to a credit
card adding to the total balanced owed on the card rather
than reducing the amount owed. I read the posting with
the 7 things to check/try and am still having a
problem... All caps below to differentiate between my
writing and the previous posting.

1) Check you credit card account details screen. Does is
say the account type = credit?.... YES
2) On the ledger screen - do the two columns say charge
and credit?.... YES
3) Are you entering (or downloading) expenses into the
charge column?... YES
4) Are you entering (or downloading) credits and payments
into the credit column?.... YES
5) Are you transferring the payments from your checking
account into the credit card account - and does it show
up in the credit column (reducing your balance owed)?....
YES I'M PUTTING THEM IN THE CREDIT COLUMN BUT FOR SOME
REASON IT STILL INCREASES THE AMOUNT OWED.
6) I would manually enter the payment entry and let the
download match to the existing transaction. .... TRIED
THIS TOO. SAME DEAL.
7) Does the "you owe" figure at the bottom of the screen
show a positive (you owe them) or a negative number (they
owe you). .... IT JUST GET A LARGER I OWE INSTEAD OF A
SMALLER ONE.

DOES THE ORIGINAL WRITER OF THIS ANSWERE OR ANYONE ELSE
HAVE ANY OTHER IDEAS. I'M CONFUSED AS TO WHY THIS IS
HAPPENING AND WOULD LIKE TO FIX IT BUT I'LL ADMIT A WORK
AROUND WOULD BE NICE TOO. IT'S RATHER AGGRIVATING.

THANKS,
CAT

[Cat]

I just finished adding some more transactions to the
accounts that I'm having difficulty with and it seems the
charge column is acting as if it's the credit column and
vis verse. It's a lot odd to me and it certainly
isn't 'working itself out' just getting more mixed up...

Cat

-----Original Message-----
I am also having a problem with my payments to a credit
card adding to the total balanced owed on the card

rather

than reducing the amount owed. I read the posting with
the 7 things to check/try and am still having a
problem... All caps below to differentiate between my
writing and the previous posting.
1) Check you credit card account details screen. Does is
say the account type = credit?.... YES
2) On the ledger screen - do the two columns say charge
and credit?.... YES
3) Are you entering (or downloading) expenses into the
charge column?... YES
4) Are you entering (or downloading) credits and

payments

into the credit column?.... YES
5) Are you transferring the payments from your checking
account into the credit card account - and does it show
up in the credit column (reducing your balance

owed)?....

YES I'M PUTTING THEM IN THE CREDIT COLUMN BUT FOR SOME
REASON IT STILL INCREASES THE AMOUNT OWED.
6) I would manually enter the payment entry and let the
download match to the existing transaction. .... TRIED
THIS TOO. SAME DEAL.
7) Does the "you owe" figure at the bottom of the screen
show a positive (you owe them) or a negative number

(they

owe you). .... IT JUST GET A LARGER I OWE INSTEAD OF A
SMALLER ONE.
DOES THE ORIGINAL WRITER OF THIS ANSWERE OR ANYONE ELSE
HAVE ANY OTHER IDEAS. I'M CONFUSED AS TO WHY THIS IS
HAPPENING AND WOULD LIKE TO FIX IT BUT I'LL ADMIT A WORK
AROUND WOULD BE NICE TOO. IT'S RATHER AGGRIVATING.
THANKS,
CAT
.

[Tagman]

Are you entering both values in the charge and credit columns as positive numbers?
You should not enter a negative number in the Credit column.
If you do - high school algebra applies: (2 negatives = a positive)
That would explain why your balance is growing.
But you should have avoided that trap by transferring your payment from your checking account instead of entering in only in the charge account...

Why not open a new file to experiment with. It may be easier to determine what is happening with a few, controllable entries.

Just to double check - the account type is credit
On the ledger page - the left column is titled charge and the right column is titled credit.

The running balance (you owe:) is $0.00

Enter a new expense in the Charge Column (left) for $100.00

Does the "you owe" & Running balance now total = $100.00? (in black)

Now enter a payment in the credit column (right) for $125.00

Does the "you owe" & Running balance now total = <$25.00>??
The amount should be a negative balance in brackets at the bottom and bracketed in red in the running balance?
(This is because you paid more than you owe - they now owe you $25.00!)

Change the $125 to $60 = the balance owed should now be $40.00 (a positive number in black)
Change the $60 to $100 = the balance owed should now be zero

Post back with your results.

If this works properly in the new test file, then we can tackle the problem in your real account...

(according to your post the $125.00 payment is adding to the $100 purchase = indicating a balance due of $225.00 - which as we know, is logically impossible)




"Cat" <***@discussions.microsoft.com> wrote in message news:186ca01c44aa3$cf63b7c0$***@phx.gbl...
I just finished adding some more transactions to the
accounts that I'm having difficulty with and it seems the
charge column is acting as if it's the credit column and
vis verse. It's a lot odd to me and it certainly
isn't 'working itself out' just getting more mixed up...

Cat

-----Original Message-----
I am also having a problem with my payments to a credit
card adding to the total balanced owed on the card

rather

than reducing the amount owed. I read the posting with
the 7 things to check/try and am still having a
problem... All caps below to differentiate between my
writing and the previous posting.
1) Check you credit card account details screen. Does is
say the account type = credit?.... YES
2) On the ledger screen - do the two columns say charge
and credit?.... YES
3) Are you entering (or downloading) expenses into the
charge column?... YES
4) Are you entering (or downloading) credits and

payments

into the credit column?.... YES
5) Are you transferring the payments from your checking
account into the credit card account - and does it show
up in the credit column (reducing your balance

owed)?....

YES I'M PUTTING THEM IN THE CREDIT COLUMN BUT FOR SOME
REASON IT STILL INCREASES THE AMOUNT OWED.
6) I would manually enter the payment entry and let the
download match to the existing transaction. .... TRIED
THIS TOO. SAME DEAL.
7) Does the "you owe" figure at the bottom of the screen
show a positive (you owe them) or a negative number

(they

owe you). .... IT JUST GET A LARGER I OWE INSTEAD OF A
SMALLER ONE.
DOES THE ORIGINAL WRITER OF THIS ANSWERE OR ANYONE ELSE
HAVE ANY OTHER IDEAS. I'M CONFUSED AS TO WHY THIS IS
HAPPENING AND WOULD LIKE TO FIX IT BUT I'LL ADMIT A WORK
AROUND WOULD BE NICE TOO. IT'S RATHER AGGRIVATING.
THANKS,
CAT
.